Get In Touch

By Phone: (605) 334-3000 or 1-888-622-7787 Toll Free

By Fax: (605) 334-1726

By Email: For service or support, click here to email an Apple Certified Technician. To email us about anything else, click here. To reach individuals by name, scroll down to Meet Our Pros.

Visit the Store

Image of Mac Pros storefront

Store Address
1500 West 41st Street
Sioux Falls SD 57105

How to get here: Mac Pros is at West 41st Street and South Covell Avenue, across from ShopKo and Sun 'N Fun. Click here for a map from Google.

Independence Day Holiday Hours
Monday, July 5, 2010: 10:00 a.m. to 5:00 p.m.

Regular Store Hours
Monday-Friday: 8:30 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 5:00 p.m.
Closed: Sundays, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and December 31 (inventory)

Extended Store Hours (Friday, November 26, 2010 to Thursday, December 23, 2010)
Monday-Friday: 8:30 a.m. to 9:00 p.m.
Saturday: 10:00 a.m. to 9:00 p.m.
Sunday: 12:00 p.m. to 5:00 p.m.
Open till 4:00 p.m. Christmas Eve

Payment Accepted
American Express Discover MasterCard Visa
Financing, Check, Cash.

Meet Our Pros

Okay, so we're not that cool. We spend more time restoring hard drives and zapping PRAM than honing our social skills. We strive for digital enlightenment and prefer evenings alone with our computers. It's creepy but it works out well for our customers who rely on us for the kind of quality Macintosh sales and service help that you just can't get online or at the big electronics superstores.

We're the Apple Specialist in town and proud of it. We're also proud of our many Apple certifications, and the top rankings we consistently score on Apple's website with regard to Apple product expertise among resellers in South Dakota. We truly are "the store that knows Macs."

Our secret sauce, the Mac pros:

Image of Gary Rench

Gary Rensch:
Figures out answers to the question: "How Can We Do Better?"

Gary took his degree in English straight to the printing industry where he worked as a copy editor and page layout apprentice on the earliest Apple "desktop publishing" equipment. It was the late 1980s, the stone age of digital prepress. But he was on a Mac even then, and it was the beginning of a revolution. In 1994 Gary started Electronic Publishing Services (EPS) a home business that specialized in Macintosh sales and services for graphics professionals. Today Gary is the proud and involved owner/president of Mac Pros, Inc. providing the vision and direction for the company, handling all media advertising, and of course putting out fires around our busy offices. Most recently Gary has been involved in remodeling the store interior to facilitate our services and provide the best possible Apple retail experience to our customers. Some things never change, however. Gary still takes care of his graphics and prepress clientele providing knowledgeable sales help and expert onsite services. Gary's favorite Mac hobby is creating heart-melting music videos for his special friends and family.

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Dillon Engelhart:
Sales Manager

Just back from service in the U.S. Army Reserve, Dillon is our sales manager. Dillon is also an Apple Certified Macintosh Technician. Dillon's favorite Mac hobby is Photography.

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Chris Perra:
Service Manager

Apple Certified Macintosh Technician Apple Certified Technical Coordinator 10.5

Once upon a time Mac Pros lacked the fire-power to handle larger, more sophisticated and specialized business environments. But over the last 5 years we've been working hard to change that fact. Chris Perra represents the completion of our plan to excel in business-to-business I.T. expertise. With Apple certifications in OSX Server and Xsan, as well as Macintosh computer repair, Chris can do it all. Have some AppleScript needs or any programming needs? Chris can take care of you. Today, there's not a company within 200 miles that can provide the depth of Apple technical expertise that Mac Pros can provide. That's a guarantee! Chris's favorite Mac hobby is Programming, especially iPhone and iPod Touch applications.

Image of Allen Newman

Allen Newman:
Office Manager

You know the kind of guy who, when he hears an annoying hum emanating from his computer proceeds to create a corresponding frequency canceling waveform and takes care of the problem? That's Allen, and he really did that once. Oddly enough, he's not our best technician. But nobody holds that against him as Allen takes care of lots of details around the office. He's the Swiss Army Knife of Mac Pros, handling everything from "the books" to store graphics to purchasing to you name it. Did I mention he's a walking encyclopedia of useful Apple knowledge? Allen's favorite Mac hobby is using a Mac mini as a media center.

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Tom Schoolmeester:
Apple Product Specialist and Sales Professional

Tom is our most dedicated product specialist. Almost as knowledgeable as he is tall, Tom will educate you and steer you in the right direction in your quest for the right product for your needs. He's also our resident video pro, experienced in Apple's Final Cut products. And he can provide training in those programs. Tom's favorite Mac hobby is photography and video.

Image of Mike Meier

Mike Meier:
Apple Product Specialist and Sales Professional

Mike is a veteran sales professional who maintains one of the highest rankings among Apple Product Professionals in South Dakota. That means he knows more about Apple products than just about anybody. Apple actually keeps track of that stuff and posts it on their website. When not helping customers on our sales floor Mike can be found taking law enforcement training at USF. You can imagine how well we treat him here knowing that someday he may be patrolling the beat along 41st Street. Mike's favorite Mac hobby is online gaming, massive multiplayer!

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Christopher Raymond:
I.T. Consulting & Services, Web Development.

Apple Certified Technical Coordinator 10.4

Christopher is the owner of our Minneapolis-based partner MacWorks, a company that specializes in high-end server and storage solutions for the graphics market. He is a skilled Macintosh Computer service and repair professional and a dynamic web developer with nearly ten years of full-time experience in the field. Check out our awesome, one-of-a-kind Web iPod built with Flash technology. It functions just like a real iPod. Great job, Christopher! He is an Apple Certified Technical Coordinator and a member of the Apple Consultants Network. We rely on Christopher's expertise a lot around here. He's been a vital part of our outstanding service record with regard to high-end Prepress clientele. With his programming skills, thorough grasp of important LAN and Internet technologies, confident understanding of digital prepress issues, and an uncanny ability to quickly ascertain the source and solution of any Mac problem presented to him, Christopher is quite simply without equal in his field. Christopher's favorite Mac hobby is photography.

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Dustin Schnabel:
I.T. Consulting, Troubleshooting and Training.

When our business customers call on us to recommend and implement sophisticated Network solutions, or solve the most difficult Network problems, we rely on Dusty to make sure no stone is left unturned. Dustin obtained a Master's degree in Information Assurance & Computer Security from Dakota State University. Since then his responsibilities have included Security Consulting, Network Server Administration, Professional I.T. Services and Customer Support. At Mac Pros, his part-time gig, Dustin applies all these talents to our most demanding clientele. He calls up sophisticated UNIX command line code as effortlessly as most people talk about their favorite football team. Router issues? DNS weirdness? Security problems? Dusty plays god with all of it. You won't find an I.T. professional in South Dakota that can match Dusty's dexterity across multiple computer platforms from Mac OS to Linux to Windows. It's one more reason to be confident that Mac Pros can handle any client in the region no matter how large and sophisticated their I.T. infrastructure. Dusty's favorite Mac hobby is Video (Final Cut Pro) & Photography (Aperture).

Image of Karl Welsh

Karl Welsh:
Service Technician

Our service customers love Karl, our resident unsung hero down in the grueling trenches of our service department. He's a straight shooter and a workhorse, Roy Rogers and Trigger together in one man. You won't see him unless you're having problems, but then you're really glad to see him. Karl's favorite Mac hobby is family photography.

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